Privacy Policy (Motorflog Ltd)

1. About This Policy

This Privacy Policy explains how Motorflog Ltd (“Motorflog”, “we”, “us”, “our”) collects, uses, and protects your personal data when you use our website (“Website”).

We are committed to protecting your privacy and handling your data transparently.

2. Who We Are

Motorflog Ltd is the data controller responsible for your personal data.

  • Address: Motorflog, Warmsworth Halt Industrial Estate, Warmsworth Halt, Warmsworth, Doncaster, DN4 9FE
  • Email: sales@motorflog.co.uk

3. What Data We Collect

We may collect and process the following types of personal data:

Identity Data
  • Name
  • Date of birth (where required)
  • Photographic ID (passport or driving licence)
Contact Data
  • Email address
  • Phone number
  • Address
Vehicle Data
  • Vehicle registration
  • Mileage
  • Vehicle condition and history
Financial Data
  • Bank account details (for payments to you)
Account Data
  • Login details
  • Account activity
Technical Data
  • IP address
  • Browser type
  • Device information
  • Website usage data

4. How We Collect Your Data

We collect data when you:

  • Use the Sell My Car service
  • Submit a vehicle via Flog It
  • Purchase a vehicle through Buy It Now
  • Create an account
  • Contact us via email, phone, or forms
  • Use our Website

5. How We Use Your Data

We use your data to:

  • Provide our services
  • Process vehicle purchases and sales
  • Make payments to you
  • Verify identity and ownership
  • Manage your account
  • Communicate with you
  • Prevent fraud and misuse
  • Improve our Website and services

6. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to provide our services
  • Legitimate interests – to operate and improve our business
  • Legal obligation – to comply with laws and regulations

7. Sharing Your Data

We may share your data with:

  • Auction partners such as IAA
  • Payment providers such as Wonderful
  • IT and website service providers
  • Professional advisors (legal, accounting)

We only share data where necessary.

8. Data Security

We take appropriate measures to protect your data, including:

  • Secure systems and access controls
  • Limiting access to authorised personnel
  • Protecting against unauthorised access or misuse

9. Data Retention

We only keep your data for as long as necessary, including:

  • To provide our services
  • To meet legal and regulatory requirements
  • To resolve disputes

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Restrict processing
  • Request data transfer (where applicable)

To exercise your rights, contact us at: sales@motorflog.co.uk

11. Cookies

We use cookies to:

  • Improve your browsing experience
  • Analyse website usage

For more information, please see our Cookie Policy.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: sales@motorflog.co.uk