FAQ
Frequently Asked Questions
Enter your registration and mileage, answer a few simple questions, and our team will review your vehicle and send you a tailored offer. If you accept, we’ll arrange collection or drop-off and complete the sale.
Our offers are human-led, not automated. Many are sent within minutes, but we aim to send all offers as quickly as possible — typically the same day.
No — there’s no obligation. You’re free to accept or decline the offer.
You’re paid before we leave when we collect your vehicle. If you bring the vehicle to us, you’ll be paid before you leave.
Yes — we can collect your vehicle. Collection is free within 30 miles of DN4 9FE. For longer distances, we’ll provide a quote.
Yes — we can settle outstanding finance as part of the sale process.
Yes — we buy any car in any condition, including non-runners and insurance write-offs. Photos may be required for certain vehicles.
No — the price we offer is the price we pay, provided the vehicle has been described accurately.
No — there are no fees when selling your vehicle through our Sell My Car service.
If you accept our offer, your vehicle can often be sold the same day, depending on availability.
Flog It allows you to sell your vehicle directly into a trade-only auction, where verified trade buyers compete — giving you the opportunity to achieve more than a typical direct offer.
Submit your vehicle details and pay the £49 listing fee. We handle everything — from arranging collection or accepting your vehicle at our site, to photography, listing, managing the auction, and handing the vehicle over once sold.
There is a £49 fee to list your vehicle. This includes up to three auction cycles to help achieve the best result.
You set your own reserve price — the minimum your vehicle will sell for. If bidding meets or exceeds your reserve, the vehicle is sold. If not, there’s no sale.
The reserve price is the minimum amount you’re willing to accept for your vehicle. You stay in control — your vehicle will not sell below this price.
You can either bring your vehicle to us or we can arrange collection. We’ll confirm the best option after you submit your details.
We do. From preparing and listing the vehicle to managing the auction and handing it over to the buyer — we take care of everything.
Once your vehicle is sold through auction and the buyer has paid, we’ll transfer the funds directly to you.
Your listing includes up to three auction cycles to help achieve a sale. If your reserve isn’t met, you can choose to relist, adjust your reserve, or explore other options.
Trade buyers bid against each other in a competitive auction. The final price depends on demand, condition, mileage, and overall market interest.
We accept vehicles in all conditions, including high mileage, damaged, non-runners, and insurance write-offs.
Simply click the “Buy It Now” button on a listing and follow the steps to complete your purchase.
Payment is made securely through the website using our checkout system. Once completed, you’ll receive an invoice via email.
Buy It Now purchases must be completed immediately through the checkout at the time of purchase.
You have 4 calendar days from the date of purchase to collect your vehicle. Storage charges apply from the 5th day onwards.
Yes — storage is charged from the 5th day at £15 + VAT per day (£18 including VAT).
Our site is located at:
Warmsworth Halt Industrial Estate, Warmsworth, Doncaster, DN4 9FE
You must have a collection booking before arriving.
Once payment is complete, you’ll receive instructions to book your collection at a convenient time.
No — vehicles are sold based on their listing, images, and description. Please review all details carefully before purchasing.
We do not offer delivery. However, we can recommend trusted recovery companies.
No — our vehicles are sold through a trade-only auction. You must be a registered and approved trade buyer with an IAA account to place bids.
Payment must be made within 72 hours of the sale, including weekends and bank holidays.
You have 4 calendar days from the date of sale to collect your vehicle. Storage charges apply from the 5th day.
Yes — storage is charged at £15 + VAT per day (£18 including VAT) from the 5th calendar day.
No — vehicles are sold as seen, based on their listing, images, and description. No additional information is available beyond what is shown.
Vehicles are sold in their current condition at the time of listing, with all known issues shown in the images and description.
If you fail to complete payment within 72 hours, the vehicle may be relisted and a relist fee will apply.
Relist fees are calculated as 15% of the hammer price (plus VAT), with a minimum of £100 + VAT and a maximum of £600 + VAT.
No — bids cannot be removed once placed.
If payment is not made, the vehicle may be relisted and fees will apply in line with auction terms and conditions.
You may drive the vehicle away if it says “starts and drives”, but we do not recommend it as vehicles are not mechanically tested prior to sale.
